![]() Refund: I requested a refund for our personal and business accounts, however to-date the service has only processed a partial refund for our personal account and no refund for our business account. I initially tried it for our business as well and quickly realised that this could pose major long term problems. Thankfully for me some of these emails were recoverable - for her 3+ months of important emails were unable to be recovered. Both my wife and I tried it and the service deleted months of (very important) emails. I was hoping that clean.email would allow me to quickly filter out who were my biggest offenders. , mailstrom etc) and have had varying results. I have previously used many cleaning programs for email (e.g. Good software potentially, however the pitfalls are drastic. Good software potentially - beware of mass deletions ![]() Such as “Ignored emails” will permanently remove emails that have been read by you, put on the “exclude folders” list and that you have been actively using. ![]() We can only blame the developer for not communicating the impact of certain actions. As always, a system is just a system that will execute what you have asked it to do. They are not placed in a specific folder as extra security. Due to a lack of clarity and insufficient information the customer is lead to believe that certain things are possible without irreversible damage such as losing tons of emails that you will never get back. Contacting Customer Service was almost pointless as they seem to not understand the severity of the problem. There are definitely ‘bugs’ in the system as emails are being lost due to a bad interface and/or terrible information. I worked in IT myself and this app is by far the worst one I have come across in a while. Horrifying experience with irreversible damage
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